Contact EHP Astana
Get in touch with our team for technical consultations, product information, and partnership opportunities
Get In Touch
Headquarters
Saryarka district,
Kunayeva Street 8,
Astana, 010000, Nur-Sultan, Kazakhstan
Phone
+7 (7785) 402-911 (Main)
+7 (7752) 685-330 (Sales)
info@ehpastana.kz (General)
sales@ehpastana.kz (Sales)
technical@ehpastana.kz (Technical)
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Production Facilities
Main Processing Plant: Atyrau Region
Bitumen Production: Aktau
Petrochemical Complex: Shymkent
Send Us a Message
Contact Our Departments
Sales Department
Our sales team can provide product information, pricing, and assist with order placement and delivery coordination.
Email: sales@ehpastana.kz
Phone: +7 (7172) 123-457
Technical Department
Our technical experts can provide product specifications, application guidance, and technical support for your projects.
Email: technical@ehpastana.kz
Phone: +7 (7172) 123-458
Customer Service
Our customer service team is available to assist with order tracking, invoicing, and general inquiries about our products and services.
Email: customerservice@ehpastana.kz
Phone: +7 (7172) 123-459
Frequently Asked Questions
How quickly will I receive a response to my inquiry?
We strive to respond to all inquiries within 24 hours during business days. Technical and pricing requests may take up to 48 hours as they often require consultation with our technical team.
Do you provide samples of your products?
Yes, we provide product samples for qualified business customers. Please specify your sample requirements in the contact form, and our sales team will follow up with you.
What is your minimum order quantity?
Minimum order quantities vary by product. For standard products, MOQs typically start at 1 ton. For specialized products or custom formulations, higher minimums may apply.
Do you offer international shipping?
Yes, we serve customers throughout Central Asia and can arrange international shipping to other regions. Shipping options and costs will be provided with your quote.
Can you customize products to my specifications?
Yes, we offer custom formulations and processing services for many of our products. Please provide detailed specifications in your inquiry, and our technical team will assess feasibility.
What payment methods do you accept?
We accept various payment methods including bank transfers, letters of credit, and other secure payment options. Specific payment terms will be outlined in your sales agreement.